Just picked up the parcel. Did everything according to the instructions, connected and nothing works on my computer. "Device not Connected" Help! On my wife's computer the device works fine! Only on my laptop it doesn't work. My wife and I have the same laptops ASUS TUF, only I have a newer model and she has an older model. Everything worked for her right away, connected USB, downloaded drivers and it works. Any ideas why it works on her computer but not on mine? Help!
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