Sounds like your software "library" does not have the new 5000 series card data.
Have you tried downloading the software from the download page?
Confusing as it seems, the date stated on the Download page is not "accurate".
For example, I just downloaded the files for the 8.8 panel and you can see the date of the dll is 2025 Feb.
Try downloading the new files and replace them. If that doesn't work, got to wait for the developers to update the "library" for these new cards.