8.8 Disconnects during restart and will not reconnect

Mike17855

Hello,

I have a 8.8" model connected to the 2.0 USB hub on my MSI motherboard. The unit works fine unless I restart or turn the computer on from off. The 8.8 screen does not reconnect to the motherboard unless I physically disconnect the screen from the motherboard then reconnect. So until I reconnect the 8.8 screen, Turzx will not see it.

I have updated drivers, done a full windows 11 reinstall and installed all updates, reinstalled Turzx program, reformatted the SD card. I'm not sure what to do.

Does anyone have any advice?

I use the screen to play a cycled video instead of monitoring hardware. Not sure if this could be part of the issue.

SSUPER

Mike17855 The software cannot be connected after restarting or booting up, but it can be connected by plugging and unplugging again. This is usually caused by the power supply of the motherboard. Try entering the BIOS and find the ERP option in the power management options. If it is closed, open it; If it is open, then close

andreiq81

I had exactly the same issue and it's related to the hardware. Always need to unplug the cable and re-connect it back before it can display. Big one always not the best.

Mike17855

andreiq81

Adding the toggle switch fixed the issue for now. I just have to use it after every restart. But I no longer have to open the case and unplug the wire.

Mike17855

So here is my plan.

I purchased a female 9pin usb to usb 2.0 male. I will connect that to the female end of a male/female usb on/off switch. From there I will connect that to a female usb 2.0 to male 9pin usb. And finally I'll connect that to the female 9pin to 4 pin cable that came with the 8.8 lcd screen.

All this is on Amazon. Cost about 20 bucks and I get 2 sets of everything.

Once all that is done. I'll have a on/off switch I can mount outside my case. Then toggle it anytime I have this issue.

Problem solved. 😃

I get the parts this weekend. I'll let you know if it works.

Mike17855

SSUPER

I will try this.

However, to resolve the issue. I installed an in-line switch and mounted it on the outside of my case. It works the same as unplugging the unit from the motherboard and the effort to flip a switch is minimal.

I'll update to let you know if the BIOS adjustment works. Thank you for the response.